Freshworks Inc. (NASDAQ: FRSH) is a Technology company in the Software - Application industry. QuoTrend tracks its price, financials, earnings, analyst ratings and insider trades.
| Index | - | P/E | 19.11 | EPS (ttm) | 0.63 | Insider Own | 15.52% | Shs Outstand | 276.43M | Perf Week | 7.69% |
| Market Cap | 3.33B | Forward P/E | 15.12 | EPS next Y | 0.80 | Insider Trans | 0.15% | Shs Float | 225.56M | Perf Month | 18.39% |
| Enterprise Value | 2.58B | PEG | 0.86 | EPS next Q | - | Inst Own | - | Short Float | 8.98% | Perf Quarter | 34.08% |
| Income | 179.00M | P/S | 3.82 | EPS this Y | -0.86% | Inst Trans | - | Short Ratio | 1.19 | Perf Half Y | 12.95% |
| Sales | 872.00M | P/B | 3.27 | EPS next Y | 27.52% | ROA | 11.23% | Short Interest | 20.26M | Perf YTD | -1.71% |
| Book/sh | 3.69 | P/C | 4.27 | EPS next 5Y | 22.21% | ROE | 18.54% | 52W High | 14.06 -14.37% | Perf Year | -5.05% |
| Cash/sh | 2.82 | P/FCF | 12.33 | EPS past 3/5Y | - | ROIC | 1.42% | 52W Low | 6.79 77.32% | Perf 3Y | -31.67% |
| Dividend Est. | - | EV/EBITDA | 33.48 | Sales past 3/5Y | 18.99% 27.40% | Gross Margin | 84.97% | Volatility | 4.69% 4.94% | Perf 5Y | - |
| Dividend TTM | - | EV/Sales | 2.96 | EPS Y/Y TTM | 296.88% | Oper. Margin | 1.79% | ATR (14) | 0.57 | Perf 10Y | - |
| Dividend Ex-Date | - | Quick Ratio | 1.94 | Sales Y/Y TTM | 21.11% | Profit Margin | 20.69% | RSI (14) | 67.12 | Recom | 2.50 |
| Dividend Gr. 3/5Y | - | Current Ratio | 1.94 | EPS Q/Q | -38.89% | SMA20 | 11.19% | Beta | 0.60 | Target Price | 11.63 |
| Payout | 0.00% | Debt/Eq | 0.06 | Sales Q/Q | 16.84% | SMA50 | 19.53% | Rel Volume | 0.48 | Prev Close | 11.77 |
| Employees | 4,500 | LT Debt/Eq | 0.06 | Earnings | Aug 04 | SMA200 | 20.10% | Avg Volume | 17.37M | Price | 12.04 |
| IPO Date | Sep 22, 2021 | Option/Short | Yes / Yes | EPS/Sales Surpr. | -1.93% 2.23% | Net Debt/EBITDA | -6.56 | Volume | 8,333,756 | Change | 2.29% |
| Date | Action | Analyst | Rating | Target |
|---|---|---|---|---|
| May-11-26 | Reiterated | Morgan Stanley | Equal Weight | $19 → $13 |
| Feb-23-26 | Downgrade | Jefferies | Buy → Hold | $8.00 |
| Feb-11-26 | Reiterated | UBS | Buy | $17 → $11 |
| Feb-11-26 | Reiterated | Oppenheimer | Outperform | $18 → $15 |
| Feb-11-26 | Reiterated | Robert W. Baird | $16 → $10 | |
| Feb-11-26 | Reiterated | Canaccord Genuity | Buy | $19 → $14 |
| Feb-11-26 | Reiterated | Piper Sandler | Neutral | $12 → $10 |
| Feb-11-26 | Reiterated | Cantor Fitzgerald | Overweight | $19 → $12 |
| Feb-03-26 | Downgrade | Piper Sandler | Overweight → Neutral | $12 |
| Jan-22-26 | Reiterated | Oppenheimer | Outperform | $24 → $18 |
Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company’s software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company’s Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
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| Line Item (USD, M) | TTM — | FY 2025 12/31/2025 | FY 2024 12/31/2024 | FY 2023 12/31/2023 | FY 2022 12/31/2022 | FY 2021 12/31/2021 | FY 2020 12/31/2020 | FY 2019 12/31/2019 | FY 2018 12/31/2018 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | 872 | 839 | 720 | 596 | 498 | 371 | 250 | 172 | 126 | |
| Cost of Goods Sold Incl. D&A | 131 | 126 | 113 | 103 | 96 | 78 | 52 | 36 | 20 | |
| Gross Profit | 741 | 713 | 607 | 493 | 402 | 293 | 197 | 136 | 106 | |
| Selling, General and Administrative Excl. Other | 553 | 536 | 571 | 525 | 500 | 377 | 184 | 127 | 50 | |
| Research and Development | 172 | 163 | 165 | 138 | 136 | 120 | 69 | 39 | 0 | |
| Other Operating Expense | 0 | 0 | 10 | 0 | 0 | 1 | 0 | 0 | 16 | |
| Operating Income | 16 | 14 | -139 | -170 | -233 | -205 | -56 | -30 | 11 | |
| Interest Expense | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | |
| Unusual Expense | — | — | — | — | — | — | — | — | — | |
| Non-Operating Income (Expense) | 28 | 40 | 48 | 46 | 13 | 23 | 3 | 2 | 0 | |
| Net Income Before Taxes | 44 | 53 | -91 | -124 | -221 | -181 | -53 | -27 | 6 | |
| Income Taxes | -136 | -130 | 5 | 14 | 11 | 11 | 4 | 4 | 1 | |
| Consolidated Net Income | 179 | 184 | -95 | -137 | -232 | -192 | -57 | -31 | 4 | |
| Net Income From Continuing Operations | 179 | 184 | -95 | -137 | -232 | -192 | -57 | -31 | 4 | |
| Net Income | 179 | 184 | -95 | -137 | -232 | -192 | -57 | -31 | 4 | |
| EPS (Recurring) | 0.64 | 0.63 | -0.32 | -0.47 | -0.82 | -10.39 | -6.40 | -0.66 | 0.25 | |
| EPS (Basic, Before Extraordinaries) | 0.64 | 0.63 | -0.32 | -0.47 | -0.82 | -10.39 | -6.40 | -0.66 | 0.25 | |
| EPS (Diluted) | 0.63 | 0.63 | -0.32 | -0.47 | -0.82 | -10.39 | -6.40 | -0.66 | 0.25 | |
| EBITDA | 77 | 111 | -110 | -112 | -212 | -168 | -45 | -23 | 18 | |
| Other After Tax Adjustments | — | — | — | — | — | — | — | — | — | |
| Stock Option Compensation Expense | — | — | — | — | — | — | — | — | — | |
| Price To Earnings Ratio | 19.11 | 19.44 | — | — | — | — | — | — | — | |
| Price To Sales Ratio | 3.91 | 4.25 | 6.76 | 11.55 | 8.42 | 19.46 | — | — | — | |
| Gross Margin | 84.98 | 84.98 | 84.31 | 82.72 | 80.72 | 78.98 | 78.80 | 79.07 | 84.13 | |
| Operating Margin | 1.83 | 1.67 | -19.31 | -28.52 | -46.79 | -55.26 | -22.40 | -17.44 | 8.73 | |
| Net Margin | 20.53 | 21.93 | -13.19 | -22.99 | -46.59 | -51.75 | -22.80 | -18.02 | 3.17 | |
| Shares Outstanding | 283 | 291 | 301 | 293 | 285 | 275 | 253 | 47 | 17 | |
| Market Capitalization | 3,407 | 3,565 | 4,867 | 6,883 | 4,192 | 7,222 | — | — | — | |
| Operating Lease Expense | — | — | — | — | — | — | — | — | — |
| Insider | Relationship | Date | Transaction | Cost | #Shares | Value ($) | #Shares Total | SEC Form 4 |
|---|---|---|---|---|---|---|---|---|
| Lawrence Philippa | Chief Accounting Officer | Jul 06 '26 | Sale | 10.13 | 3,470 | 35,151 | 456,144 | Jul 06 |
| Taylor Jennifer H | Director | Jul 02 '26 | Sale | 10.44 | 6,618 | 69,092 | 62,673 | Jul 02 |
| PADGETT BARRY L. | Director | Jul 01 '26 | Sale | 10.49 | 6,618 | 69,423 | 47,270 | Jul 02 |
| Lawrence Philippa | Chief Accounting Officer | Jun 17 '26 | Sale | 9.18 | 10,530 | 96,665 | 465,823 | Jun 18 |
| Yamamoto Mika | Chief Integr Cust Growth Offcr | Mar 04 '26 | Sale | 8.45 | 32,577 | 275,276 | 1,127,723 | Mar 05 |
| Woodside Dennis | CEO & President | Mar 02 '26 | Buy | 7.95 | 125,000 | 993,750 | 3,004,312 | Mar 03 |
| Lawrence Philippa | Chief Accounting Officer | Jan 06 '26 | Sale | 11.61 | 765 | 8,882 | 510,483 | Jan 06 |
| Yamamoto Mika | CHIEF CUST & MARKETING OFFICER | Dec 05 '25 | Sale | 13.00 | 15,012 | 195,156 | 490,350 | Dec 09 |
| Lawrence Philippa | Chief Accounting Officer | Dec 02 '25 | Sale | 12.06 | 5,846 | 70,503 | 392,711 | Dec 03 |
| Lawrence Philippa | Chief Accounting Officer | Nov 17 '25 | Sale | 12.05 | 644 | 7,760 | 412,951 | Nov 18 |
| Sloat Tyler | Chief Financial & Oper Officer | Nov 11 '25 | Buy | 11.62 | 171,615 | 1,994,166 | 1,149,244 | Nov 12 |
| Woodside Dennis | CEO & President | Nov 10 '25 | Buy | 11.31 | 176,100 | 1,991,691 | 2,111,517 | Nov 12 |
| Mathrubootham Rathnagirish | EXECUTIVE CHAIRMAN | Nov 01 '25 | Option Exercise | 0.00 | 187,500 | 0 | 11,076,575 | Nov 03 |
| Lawrence Philippa | Chief Accounting Officer | Oct 06 '25 | Sale | 11.45 | 866 | 9,916 | 412,951 | Oct 06 |
| Lawrence Philippa | Chief Accounting Officer | Sep 15 '25 | Sale | 12.53 | 2,590 | 32,453 | 415,949 | Sep 17 |